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Service Lead and Specialist in Special Care Dentistry - Brand new purpose-built facility

Job Reference: 00015432
Date Posted: 11 September 2018
Employer: Smile Together
Location: Bodmin, Cornwall
Salary: Market Rate
Sector: Public Sector > Community Dental Officer, General Dental Practice > Dentist, Specialist
Job Type: Permanent
Closing Date: 31 October 2018

Job Description

Service Lead and Specialist in Special Care Dentistry

Brand new purpose-built special care facility for Cornwall and the Isles of Scilly

Want to have a genuine impact in the community? You couldn’t be in better company in a more beautiful county. Help us shape the future of Cornwall’s special care dentistry in this community-based role. This is an exciting opportunity to apply your specialist dental knowledge and skill to lead our Special Care and Community team in providing comprehensive oral care for vulnerable adults and children with complex dental needs, and for those requiring treatment with sedation and GA.

You will bring an outstanding community approach to our new purpose-built special care facility, as well as delivering a range of treatments in local secondary care centres, thus ensuring continuity of care in the best interests of our patients. As our service lead you will sit on the local Special Care MCN and other external bodies and be responsible for further developing relationships with the regional acute hospital departments, Peninsula Dental and other Schools, and other local dental providers.

We are a committed and friendly team that puts our people and patients first. Our new dental facility, which has been specifically designed and developed in consultation with our special care patient groups and NHS England, includes the only bariatric chair in Cornwall, a wheel chair facility, consulting, recovery and treatment rooms, and a ‘Changing Places’ toilet for our patients.

As an employee-owned company we genuinely value our people. You will benefit from fully-funded training and development, all offered through our bespoke Training Academy which presents the opportunity to gain a range of extended professional development skills together with providing all core CPD requirements for GDC registration. Funding for further qualifications may also be available.

As a Community Interest Company, we are not limited to the Salaried Dental Services Pay Scale, although we recognise that this role would be at Band C as a minimum. Our ideal candidate will be very well remunerated, and we are open to discussing the full package which will also include:

  • Golden hello of £10,000 to help you (and your family) settle into Cornwall and start to enjoy the famous “work-life-balance”
  • A full relocation package of up to £8,000 (to cover the costs of moving)
  • Access to the NHS Pension or a workplace pension if not a member of the NHS Scheme
  • Fully funded indemnity cover and GDC fees
  • 32 days paid annual leave plus bank holidays each year
  • Fully funded training and development costs

It’s never been a more exciting time to join us – we’re different, we’re ambitious and we’re having a major impact in the South West!

If you’re someone with strong leadership and team-working attributes who is enthusiastic, visionary and self-motivated, with the presence and credibility to generate commitment and support from other team members and external partners, please call Nicola Barr, Clinical Director, on 07768 123073 or email joinus.smiletogether@nhs.net

We’re happy to build flexibility into our recruitment process to best suit you and your circumstances.

As Cornwall and the Isles of Scilly’s leading primary care dental provider, Smile Together own and operate dedicated expert NHS clinics under the name of West Country Dental Care and high street dental practices under our Brighter Dental brand. An award-winning, forward thinking and innovative company, we function as an employee-owned community interest company and social enterprise with clear rules about reinvesting our profits back into the communities in which we serve. Our Brighter Smiles programme brings practical tooth-brushing clubs, educational visits and fluoride varnishes to children in areas of high decay across Cornish communities and we own a specialist dental laboratory.

Job Title: Service Lead and Specialist in Special Care

Salary: Band C (salary and package open to discussion for the ideal candidate)

Hours: 37.5 hours (full time)

Responsible/accountable to:  Clinical Director

Location: Bodmin, Cornwall

Role Summary – the post holder will:

  • Lead the Special Care and Community Team comprising dentists, therapists and nurses
  • Provide comprehensive Special Care dentistry to vulnerable children and adults who are unable to access general dental practice due to complex physical, medical, mental, behavioural, social, emotional, intellectual, sensory impairment or disability
  • Treat referred patients, providing treatment with general anaesthesia and sedation as deemed necessary for adults and children
  • Bring an outstanding community approach to our new purpose-built special care facility, as well as delivering a range of treatments in local secondary care centres, thus ensuring continuity of care in the best interests of our patients
  • Work in collaboration with other dental health professionals, and health care and social care professionals
  • Actively engage with Smile Together teams and participate in audit activities, development and in-house meetings etc
  • Be the Safeguarding Vulnerable Adults and Children Lead
  • Be the Controlled Drugs Lead for Smile Together
  • Be responsible for safe working and practice on a day-to-day basis in sites of clinical activity, ensuring compliance with clinical governance and legislation, appropriate health, safety and security procedures within the work area, and report accidents, incidents and near misses using the Smile Together incident reporting procedure
  • Participate in the Quality Committee
  • Provide mentoring and training for other members of the clinical team
  • Represent Smile Together on the local Special Care MCN and other external bodies
  • Be responsible for further developing relationships with the regional acute hospital departments, Peninsula Dental School (and other schools) and other local dental providers
  • Participate in appropriate community dental and oral health promotion activities – for an example, please see more about our Smiles at Sea initiative at: https://smiletogether.co.uk/smilesatsea/
  • At all times work towards our Vision and Mission and within our core values
  • Undertake other reasonable duties as requested by the Clinical Director and Smile Together Management Team

Key accountabilities:

  • Managing patients within the current 18-week regulations, where appropriate
  • Maintaining and developing your clinical competency and continuing professional/personal development according to agreed training needs via our Smile Together Training Academy
  • Developing and implementing training pathways for Community Role dentists and other members of your clinical team
  • Working alongside clinical and professional support colleagues in facilitating on-going organisational change and development, embracing our vision, mission and values
  • Working in a number of clinics within East, Mid and West Cornwall

This post requires Occupational Health clearances, DBS clearance and two satisfactory references prior to start date, with all interview and appointment expenses covered including travel and DBS check.

This position involves Regulated Activity with children and/or adults as defined by the Safeguarding Vulnerable Groups Act (amended by the Protection of Freedoms Act 2012) and within the World Health Organisation’s International Classification of Functioning, Disability and Health (ICF), taking a specialist-led, comprehensive and holistic approach to the care of patients with ‘special or additional needs’.

Knowledge Skills, Training and Experience

Working conditions:

  • It is expected that the post holder will be familiar with NHS dental services regulations and will be willing to receive appropriate on-going training and professional/personal development
  • The work is primarily clinic based and will include use of computer and telephony equipment
  • The work may include occasional light lifting duties such as stationery boxes, files, dental consumables or other deliveries.
  • Patients and/or their carers and companions may on occasions be aggressive and abusive, which places emotional demands of which the post holder should be aware
  • Travel to work in other locations will be required, with paid business mileage

Our environment:

  • Cornwall has a largely rural population of over 530,000 - about a half of these people are unable to access a General Dental Practitioner
  • There are approximately 200 General Dental Practitioners in the county
  • There are two Consultant Oral Surgeons and one Consultant Orthodontist at Royal Cornwall Hospital, Truro - oral surgery and orthodontics are also provided at Plymouth and Barnstaple. We have partnerships with special care dentistry teams across the region in both hospital and academic settings
  • Smile Together operates as an employee-owned community interest company from 13 locations across Cornwall and the Isles of Scilly, employing around 20 full and part-time dentists
  • Our over 100-strong Dental Service team comprises dentists, dental therapists, dental nurses, dental lab technicians and professional support colleagues
  • Smile Together is proud to have won several accolades including ‘Employer of the Year’ in the Cornwall Business Awards 2017, runner up in the Schulke ‘Infection, Prevention and Control Awards 2017’, ‘Dental Nurse of the Year’ in The Dental Awards 2017, and Highly Commended in the Employee Ownership Awards 2017 for ‘Positive Impact of the Year’

Our package:

As a Community Interest Company, we are not limited to the Salaried Dental Services Pay Scale, although we recognise that this role would be at Band C as a minimum. Our ideal candidate will be very well remunerated, and we are open to discussing the full package which will also include:

  • Golden hello of £10,000 to help you (and your family) settle into Cornwall and start to enjoy the famous “work-life-balance”
  • A full relocation package of up to £8,000 (to cover the costs of moving)
  • Access to the NHS Pension or a workplace pension if not a member of the NHS Scheme
  • Fully funded indemnity cover and GDC fees
  • 32 days paid annual leave plus bank holidays each year
  • Fully funded training and development costs
  • A dedicated training package, both clinical to maintain your CPD and wider professional development via our Smile Together Training Academy
  • Funding for further qualifications may also be available
  • A friendly support network with an induction colleague assigned to assist your transition to our company
  • Opportunity to become a shareholder and have a genuine voice in our employee-owned business
  • Employee benefits package
  • 100% laboratory fees paid
  • Access to reliable equipment including digital x-rays
  • Outstanding work life balance in a beautiful part of the country where you can develop your dental career without compromise

Equality and Diversity

The post holder is required to abide by our organisational policies and procedures and to actively support the company’s commitment to equality and diversity in both employment and the delivery of services. All patients, staff and visitors must be treated equitably, with dignity and respect, taking into account their race, gender, ethnic origin, age, disability and sexuality etc.

Other:

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Our vision, mission and values:

Vision – Creating healthier, happier communities Mission – Dentistry with social impact

Values:

  • Be generous - demonstrate understanding and patience and go the extra mile for colleagues, patients and the community
  • Be bold - feel confident to voice an opinion, offer innovative solutions and feel part of decision making
  • Be inspirational – look to the future and do what you can to make things better
  • Be authentic – do what you say you will do and build trust

https://westcountrydentalcare.co.uk

www.smiletogether.co.uk

Person Specification:

In support of your application, please evidence your skills and experience against the following criteria, giving specific examples

Factors

Description

Essential

Desirable

Assessment*

Clinical knowledge, training and experience

Have a degree in Dentistry

A/C

Be on the GDC Specialist list for Special Care

A/C

A background of specialisation in Special Care Dentistry to Masters level

A/C

A background in Community Dentistry including GA

A/C

Full registration with the General Dental Council and Professional Indemnity Insurance

A/C

Have or be eligible for a current NHS Performer Number

A/C

Competency in the common aspects of clinical dentistry and experience of a wide range of dental procedures acquired through training and clinical experience

A/C/I

Experience in all aspects of surgical and general dentistry

A/C/I

A working knowledge of orthodontics in relation to surgical procedures

A/C/I

Demonstrable understanding of all aspects of pain and anxiety management, particularly for anxious patients

A/C/I

Ability to deal with the public in a courteous and professional manner, and be competent and confident in dealing with patients who need special care dentistry

A/C/I

Ability and knowledge to assess patients’ needs and make the appropriate treatment planning decisions

A/I

Ability to see the wider picture and use diplomacy skills to obtain a satisfactory result for all parties

A/I

Evidence of/commitment to continuing professional and personal development

A/C/I

Experience in treating a range of oral conditions in various primary healthcare dental settings

A/I

Familiarity with NHS dental services regulations and knowledge / acceptance of NHS / local policies and guidelines

A/I

Trained to recognise and respond to medical emergencies (ie. Immediate Life Support Techniques)

A/I

Knowledge of systems of care provision and current health and safety regulations

A/C/I

Awareness of and ability to keep patient confidentiality

A/I

Knowledge of the Data Protection Act/General Data Protection Regulations (GDPR) and NHS Confidentiality Guidelines (eg. Caldicott) and their implications

A/C/I

General skills and experience

A current full driving licence

A/I

Occupational health clearance

A/C

A criminal record (DRB) check satisfactory to the organisation

A/C

Efficient IT skills and confidence in utilising new technology

A/I

Ability to handle patient monies and oversee banking arrangements

x

A/I

Effective time management skills and ability to work within time frames

A/I

Good interpersonal and communication skills (written, verbal and non-verbal)

A/I/T

Ability to demonstrate understanding and patience, balancing compassion, diplomacy and assertiveness

A/I

Well organised and able to work efficiently and effectively under pressure, multi task and prioritise

A/I

Ability to work authentically as part of a team, with both clinical and professional support colleagues, doing what you say you will do and building trust

A/I

Ability to use own initiative and apply sound judgement, confident to voice an opinion, offer innovative solutions and feel part of decision making

A/I

Ability to demonstrate leadership within a team, generously going the extra mile for colleagues, patients and the community

A/I

Ability to interact effectively with management, colleagues, the public, advisory bodies and other external stakeholders in a professional and courteous manner

A/I

Flexibility and preparedness to change and adapt as circumstances dictate, able to look to the future and do what you can to make things better

A/I

*Assessment will take place with reference to the following:

A = Application I = Interview T = Test C = Certificate