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Dental Clinical Lead and Board Director - Cornwall

Job Reference: 00015582
Date Posted: 15 October 2018
Employer: Smile Together
Location: Cornwall
Salary: Market Rate
Sector: Public Sector > Assistant Clinical Director, Public Sector > Clinical Director, General Dental Practice > Dentist
Job Type: Permanent
Closing Date: 30 November 2018

Job Description

This is an exciting opportunity for an experienced senior-level dentist to continue their successful career, or for the right person to make the next step and progress into a senior clinical leadership role within Brighter Dental, whilst retaining and developing their clinical skills. Join us to provide clinical team leadership and knowledge, ensuring Brighter Dental maintains consistent delivery of high quality dental care.

It’s never been a more exciting time to join us!

As part of the Smile Together Dental group, Brighter Dental is an exciting and growing multi-practice Dental Company operating across Cornwall and the Isles of Scilly. Currently with five practices offering a range of NHS and private Dental and cosmetic treatments, the company is young, vibrant and patient focussed.

The role will be part clinical and part managerial and the right applicant will be invited to join the Board of Directors to help shape strategy alongside clinical delivery included CQC accountability.

Providing support to the clinicians and practice teams, the Clinical Lead will also be the link into West Country Dental Care, Smile Together’s leading specialist NHS service which also operates across Cornwall and is sometimes collocated with Brighter Dental practices.

As an employed position this role attracts an excellent remuneration package, full training and GDC costs alongside a performance related staff bonus scheme. A full relocation package is also available to help you find that dream house in the beautiful county of Cornwall.

A self-employed role is also possible, and we would welcome discussions on the self-employed package with the right candidate.

Please send in your current CV with a covering letter outlining why you’d be a great appointment for us to joinus.smiletogether@nhs.net

We’re happy to build flexibility into our recruitment processes to best suit you and your circumstances.

Job Title: Dental Clinical Lead and Board Director – Brighter Dental

Salary: Competitive – circa £100k dependent upon employment status (to be agreed with successful candidate)

Hours: 37.5hrs (full time) – based on three days working in surgery and two days visiting other clinics completing agreed management and administrative duties

Responsible and accountable to:  Managing Director

Location:  Based at one of our Brighter Dental practices across Cornwall, with regular travel across Cornwall and the Isles of Scilly to our other Brighter Dental practices

Line management responsibilities:

This clinical leadership role has direct line management responsibility on a clinical level for the team of Dentists, Therapists, Hygienists and Dental Nurses who operate within Brighter Dental.

Role summary:

We are seeking an experienced Clinical Lead to direct our Brighter Dental clinical services. At all times demonstrating our core values, the post holder will provide professional leadership for clinical staff and will continue to deliver regular, high level clinical work, building on an outstanding track record in dentistry.

The role is also a Board Director for Brighter Dental, contributing towards the leadership of the Smile Together group of companies. The post holder will promote good practice and cooperation between all parts of the Smile Together group and ensure we maintain the highest clinical standards and quality of dental care.

An effective communicator both inside and outside the business, the Clinical Lead will have an active ambassadorial role in promoting Brighter Dental services and Smile Together externally and taking the company forward to become a long term sustainable organisation. The Clinical Lead will maintain and expand the organisation’s knowledge and understanding on clinical and technological developments, dental technique and practice and have a high level of involvement and be clinically responsible for recruitment, retention and training pathways of all Brighter Dental clinicians.

The post holder will:

  • Maintain their own clinical skills, including regular practice sessions (NHS and/or private care). This may also include supporting practices with clinical delivery e.g. to meet annual target or to cover absences;
  • Lead the recruitment and retention of dentists, therapists & hygienists and undertake regular peer reviews and 1-2-1 conversations;
  • Take full responsibility for the clinical governance arrangements and ensure all policies, protocols and guidelines are being implemented and followed, supporting the development of new policies as required by the organisation for improving the quality of care in our dental practices;
  • The post-holder will represent Brighter Dental on internal groups and committees (such as the Group-wide Clinical Quality Committee) and external groups as necessary;
  • Support practices and staff in managing complaints and incidents and encourage an open learning environment that promotes good quality patient care;
  • Complete risk assessments and action plans when a risk is identified;
  • Provide clinical support, advice on training and development and operational support as required.
  • Actively engage with Smile Together teams and participate in audit activities, development and in-house meetings etc
  • Be responsible for safe working and practice on a day-to-day basis in sites of clinical activity, ensuring compliance with clinical governance and legislation, appropriate health, safety and security procedures within the work area, and report accidents, incidents and near misses using the Smile Together incident reporting procedure
  • Participate in appropriate community dental and oral health promotion activities – for an example see more about our Smiles at Sea initiative at: https://smiletogether.co.uk/smilesatsea/
  • Undertake other reasonable duties as requested by the Managing Director and Smile Together Management Team.

Key accountabilities:

  • Lead Brighter Dental clinical teams, providing advice, support and leadership in formal and informal ways;
  • Leading on compliance and governance frameworks;
  • Accountability for CQC;
  • Arrange and undertake regular clinic visits, audits and clinical supervision observation sessions with our clinical teams;
  • Maintaining and developing your clinical competency and continuing professional/personal development according to agreed training needs via our Smile Together Training Academy;
  • Working alongside clinical and professional support colleagues in facilitating on-going organisational change and development;
  • Working in our Brighter Dental clinics.

This post requires Occupational Health clearances, DBS clearance and two satisfactory references prior to start date, with all interview and appointment expenses covered including travel and DBS check.

Working conditions:

  • It is expected that the post holder will be familiar with NHS dental services regulations and will be willing to receive appropriate on-going training and professional/personal development;
  • The work is both clinic and office based and will include use of computer and telephony equipment;
  • The work may include occasional light lifting duties such as stationery boxes, files, dental consumables or other deliveries;
  • There will be occasions when travel to work in other locations will be required, with paid business mileage.

Our environment:

  • Cornwall has a largely rural population of over 530,000 - about a half of these people are unable to access a General Dental Practitioner;
  • There are about 200 General Dental Practitioners in the county;
  • Smile Together operates as an employee-owned community interest company from 14 locations across Cornwall and the Isles of Scilly, employing around 30 full and part-time dentists;
  • Our almost 100-strong Dental Service team comprises dentists, dental therapists, dental nurses, dental lab technicians and professional support colleagues;
  • Smile Together is proud to have won a number of accolades including ‘Employer of the Year’ in the Cornwall Business Awards 2017, runner up in the Schulke ‘Infection, Prevention and Control Awards 2017’, ‘Dental Nurse of the Year’ in The Dental Awards 2017, and Highly Commended in the Employee Ownership Awards 2017 for ‘Positive Impact of the Year’.

Our package includes:

  • Competitive salary arrangements both with regard to Director and/or clinical performance (to be agreed);
  • Contribution towards GDC registration;
  • Personal relocation support and package of up to £8,000 (where appropriate);
  • A dedicated training package, both clinical to maintain your CPD and wider professional development via our Smile Together Training Academy;
  • A friendly support network with an induction colleague assigned to assist your transition to our company;
  • Staff benefits package;
  • Outstanding work life balance in a beautiful part of the country;
  • Opportunity to become a shareholder and have a genuine voice in our employee-owned business.

Equality and Diversity

The post holder is required to abide by the organisation’s policies and procedures and to actively support the company’s commitment to equality and diversity in both employment and the delivery of services. All patients, staff and visitors must be treated equitably, with dignity and respect, taking into account their race, gender, ethnic origin, age, disability, sexuality etc.

Other:

This job description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and his/her manager. Job descriptions should be reviewed at least annually at the appraisal meeting.

Person Specification:

In support of your application, please evidence your skills and experience against the following criteria, giving specific examples

Factors

Description

Essential

Desirable

Assessment*

Clinical knowledge, training and experience

Have a degree in Dentistry

A/C

Post graduate dental or management qualifications

A/C

Full registration with the General Dental Council and Professional Indemnity Insurance

A/C

Have or be eligible for a current NHS Performer Number

A/C

Competency in the common aspects of clinical dentistry and experience of a wide range of dental procedures acquired through training and clinical experience

A/C/I

Experience in all aspects of surgical and general dentistry

A/C/I

A working knowledge of clinical audits

A/I

Demonstrable understanding of all aspects of pain and anxiety management, particularly for anxious patients

A/C/I

Ability to deal with the public in a courteous and professional manner, and be competent and confident in dealing with patients who need special care dentistry

A/C/I

Ability and knowledge to assess patients’ needs and make the appropriate treatment planning decisions

A/I

Ability to see the wider picture and use diplomacy skills to obtain a satisfactory result for all parties

A/I

Evidence of/commitment to continuing professional and personal development

A/C/I

Experience if monitoring and evaluation of clinical services

A/I

Considerable knowledge and experience of clinical governance

A/I

Experience in treating a range of oral conditions in various primary healthcare dental settings

A/I

Familiarity with NHS dental services regulations and knowledge / acceptance of NHS / local policies and guidelines

A/I

Trained to recognise and respond to medical emergencies (ie. Immediate Life Support Techniques)

A/I

Knowledge of systems of care provision and current health and safety regulations

A/C/I

Awareness of and ability to keep patient confidentiality

A/I

Knowledge of the Data Protection Act/General Data Protection Regulations (GDPR) and NHS Confidentiality Guidelines (eg. Caldicott) and their implications

A/C/I

General skills and experience

A current full driving licence

A/I

Occupational health clearance

A/C

A criminal record (DBS) check satisfactory to the organisation

A/C

Efficient IT skills and confidence in utilising new technology

A/I

Ability to travel around the country

A/C

Effective time management skills and ability to work within time frames

A/I

Good interpersonal and communication skills (written, verbal and non-verbal)

A/I/T

Ability to demonstrate understanding and patience, balancing compassion, diplomacy and assertiveness

A/I

Well organised and able to work efficiently and effectively under pressure, multi task and prioritise

A/I

Ability to work authentically as part of a team, with both clinical and professional support colleagues, doing what you say you will do and building trust

A/I

Ability to use own initiative and apply sound judgement, confident to voice an opinion, offer innovative solutions and feel part of decision making

A/I

Ability to demonstrate leadership within a team, generously going the extra mile for colleagues, patients and the community

A/I

Ability to interact effectively with management, colleagues, the public, advisory bodies and other external stakeholders in a professional and courteous manner

A/I

Flexibility and preparedness to change and adapt as circumstances dictate, able to look to the future and do what you can to make things better

A/I

*Assessment will take place with reference to the following:

A = Application I = Interview T = Test C = Certificate